Leadership Basics For Clinical Laboratory Professionals Tam metin için tıklayınız
EDITORS
Sedef Yenice
Department of Core Clinical Laboratory Services
Gayrettepe Florence Nightingale Hospital
Gayrettepe mah. Cemil Aslan Güder sok.,
Beşiktaş 34349, Istanbul, Turkey
Edward Randell
Clinical Laboratory Services,
The government of Newfoundland Labrador
Eastern Health Authority & Faculty of Medicine,
Memorial University, St. John's NL, Canada
CONTRIBUTORS
MATTHIAS ORTH Institute for Laboratory Medicine, Vinzenz von Paul
Kliniken gGmbH, Marienhospital Stuttgart, Postfach 103163, D-70027
Stuttgart and Medical Faculty Mannheim of Heidelberg University,
Germany
EDWARD RANDELL Clinical Laboratory Services, Government of
Newfoundland Labrador, Eastern Health Authority & Faculty of Medicine,
Memorial University, St. John's NL, Canada
AYE AYE KHINE WAMONO Department of Chemical Pathology, National
Health Laboratory Services, Dr. George Mukhari Academic Hospital,
School of Medicine, Sefako Makgatho Health Sciences University, PO
Box 227, Medunsa 0204, Pretoria, South Africa
SEDEF YENICE Department of Core Clinical Laboratory Services,
Gayrettepe Florence Nightingale Hospital, Gayrettepe mah. Cemil Aslan
Güder sok. Beşiktaş 34349, Istanbul, Turkey

TABLE OF CONTENTS
LEADERSHIP BASICS FOR CLINICAL LABORATORY PROFESSIONALS......... 0
List of Acronyms......................................................................................................... 8
CHAPTER 1 ............................................................................................................... 9
Overview................................................................................................................. 9
Introduction.......................................................................................................... 9
Objectives.......................................................................................................... 12
REFERENCES .................................................................................................. 13
CHAPTER 2 ............................................................................................................. 14
Effective Leadership Styles................................................................................... 14
LEARNING OBJECTIVES................................................................................. 14
KEY QUESTIONS ............................................................................................. 14
Introduction........................................................................................................ 14
Roles and Responsibilities in the Laboratory..................................................... 16
Leadership and Management ............................................................................ 20
Leadership Traits and Skills............................................................................... 20
Leadership Styles .............................................................................................. 24
Challenges in the Laboratory Services .............................................................. 27
Conclusion......................................................................................................... 27
REFERENCES .................................................................................................. 28
CASE STUDY AND EXAMPLEs........................................................................ 28
CHAPTER 3 ............................................................................................................. 34
Skills and Qualities of a Good Leader................................................................... 34
LEARNING OBJECTIVES................................................................................. 34
KEY QUESTIONS ............................................................................................. 34
Introduction........................................................................................................ 34
Skills and Qualities needed as a Laboratory Manager....................................... 35
Perception of Necessary Skills Dependent on the Profession of the Laboratory
Manager ............................................................................................................ 36
The Medical Act, The Medical Laboratory and Necessary Skills ....................... 36
Skills Needed for Medical Interpretation ............................................................ 38
DIrect Access of Patients to Bioanalytical Specialists (Non-Medical Laboratory Specialists) ............. 39
Conclusions ....................................................................................................... 39
REFERENCES .................................................................................................. 40
CHAPTER 4 ............................................................................................................. 41
Are Standards Helpful for Good Leadership in the Medical Laboratory? .............. 41
LEARNING OBJECTIVES................................................................................. 41
KEY QUESTIONS ............................................................................................. 41
Challenge of Standards in Laboratory Medicine ................................................ 41
Definition of Standard ........................................................................................ 42
Definition of Medicine/Healthcare ...................................................................... 42
Drawbacks of Standards in Healthcare.............................................................. 42
Standardization in Laboratory Medicine............................................................. 43
Standards versus Medical Guidelines................................................................ 44
Total Quality....................................................................................................... 46
REFERENCES .................................................................................................. 46
CASE STUDY & EXAMPLEs............................................................................. 46
Case Study References..................................................................................... 47
CHAPTER 5 ............................................................................................................. 48
The Leader as Visionary and Motivator ................................................................ 48
LEARNING OBJECTIVES................................................................................. 48
KEY QUESTIONS ............................................................................................. 48
What is Motivation? ........................................................................................... 48
What Leaders and Individuals Need to Understand About Motivation—Why It
Matters?............................................................................................................. 49
Theories of Motivation ....................................................................................... 49
Extrinsic and Intrinsic Motivation........................................................................ 54
Motivational Drivers ........................................................................................... 58
The Appraisal Process....................................................................................... 66
Work Climate and Work Culture ........................................................................ 68
How to Measure Total Motivation ...................................................................... 72
Summary ........................................................................................................... 72
REFERENCES .................................................................................................. 73
CHAPTER 6 ............................................................................................................. 76
Workplace Culture, Ethics and Laboratory Leadership ......................................... 76
LEARNING OBJECTIVES................................................................................. 76
KEY QUESTIONS ............................................................................................. 76

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